Desktop Support Specialist

1 week ago


Canton, Illinois, United States TimbukTech Inc Full time
Job Summary:
A Desktop Support Specialist is needed to provide top-notch technical assistance to clients in various industries. This role involves onsite and remote workstation management, setup and deployment of images, troubleshooting applications and operating system issues, and providing basic voice over IP support.

About Us:
TimbukTech Inc. is a premier computer network service provider serving small businesses in Canton, Macomb, and Washington communities. Our team focuses on building close relationships with our clients to eliminate their technology struggles. We're seeking talented individuals to grow our team.

Responsibilities:
The ideal candidate will assist clients with day-to-day issues, work as a unified team to develop best practices, test new technology, and document standard procedures. Strong interpersonal skills and a positive attitude are required to handle clients at their worst. The ability to change tasks rapidly and stay organized is essential in this fast-paced environment. Additionally, the willingness and ability to learn new applications and skills are necessary for success. CompTIA A+ certification within 120 days of hire is also expected.

Requirements:
To be successful in this role, candidates should have strong interpersonal skills, the ability to change tasks rapidly, and stay organized. A high school diploma or equivalent is preferred. The ideal candidate will have experience with Microsoft Windows environments, basic troubleshooting, and basic network experience. Office 365 and/or Azure experience is also desirable. The salary for this position is $45,000 plus increases for certifications and bonuses.

Benefits:
TimbukTech Inc. offers a comprehensive benefits package, including a retirement plan with company matching, medical insurance, dental insurance, vision insurance, life insurance, paid time off, and professional development assistance. Supplemental pay types include quarterly bonus pay.

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