Technical Support Specialist

7 days ago


Canton, Illinois, United States TimbukTech Inc Full time
Role Overview

We are seeking a skilled Technical Support Specialist to join our team at TimbukTech Inc. This role involves providing exceptional support to clients with day-to-day issues, including onsite and remote workstation management.

Key Responsibilities
  • Assist clients with technical issues related to Microsoft Windows environments, application troubleshooting, and network experience.
  • Develop and implement best practices for workstation management, image setup, and deployment.
  • Collaborate with the team to test new technology and document standard procedures.
Requirements
  • 1 year of experience with Microsoft Windows environments, basic troubleshooting, and basic network experience.
  • Strong interpersonal skills, positive attitude, ability to change tasks rapidly, stay organized, and follow through to completion with high accuracy.
Benefits
  • $45,000 Plus Certifications and Bonuses
  • Retirement Plan with Company Matching, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid time off, Professional development assistance, and Supplemental pay types: Quarterly Bonus pay
  • High school or equivalent


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