Customer Service Representative

7 days ago


South Boston, United States GPM Full time

Overview

GPM Investments, LLC is seeking a highly motivated and customer-focused individual to join our dynamic team as a Cashier/Sales Associate. As the heartbeat of our store, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and contributing to the overall success of our community hub.

Key Responsibilities:

  • Cash Handling Expertise: Efficiently manage the cash register, handle transactions with a smile, and ensure seamless financial operations.
  • Sales Floor Guru: Keep our shelves stocked, displays appealing, and the store clean, ensuring a convenient shopping experience for customers.
  • Upselling Pro: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchases.
  • Brand Ambassador: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers.
  • Troubleshooter: Address customer concerns, resolve issues efficiently, and maintain a positive attitude in high-pressure situations.
  • Team Player: Collaborate with colleagues to ensure smooth operations, always ready to lend a hand wherever needed.

About Us:

We're more than just a stop along the road; we're a community hub where customers find smiling faces, helpful service, and a place that feels like home. We believe in promoting from within, supporting career goals, and offering flexible scheduling, paid time off, and a retirement savings plan featuring a generous 6% match.

Salary and Benefits:

The estimated annual salary for this position is $25,600, based on an hourly wage of $12.37. We offer competitive pay rates, weekly pay, and a range of benefits to support your well-being and career growth.

Qualifications:

  • Age Requirement: Must be at least 21 years old.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • MATH PROFICIENCY: Basic math skills required, including addition, subtraction, division, and multiplication.
  • PHYSICAL ABILITY: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • PRE-EMPLOYMENT SCREENING: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • PERSONALITY TRAITS: Friendly demeanor, ability to make people feel welcome, and a knack for making customers feel valued.


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