Office Support Specialist
2 days ago
We are seeking a highly organized and detail-oriented Office Assistant to join our team at Medstar. As an Office Assistant, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Patient Registration and Scheduling: Register patients, schedule appointments, and coordinate services/authorizations as assigned.
- Insurance Verification and Coordination: Verify patient insurance and coordinate services/authorizations as assigned.
- Charge Entry and Reconciliation: Complete and/or ensure accurate collection of copayments and copayment reconciliation, charge entry reconciliation, preparation of bank deposits and cash receipt logs as assigned.
- Medical Records and Supplies: Assemble financial paperwork and medical record paperwork for physicians and/or clinical team; assist patients with completing required office forms, review all patient information for accurateness and completeness, and witness all financial forms as required.
- Front Office and Call Center Coverage: Provide front office and call center coverage and assistance as assigned.
- Education: High School Diploma or GED required; Associate's degree (A.A.) preferred or Bachelor's degree from a college or university in healthcare or related field preferred.
- Experience: 1-2 years experience working in a role involving customer service required; 1-2 years experience in a medical office required or a combination of experience and education will be accepted for outpatient physician centers.
- Knowledge, Skills, and Abilities: Excellent customer service, as well as excellent verbal and written communication skills; basic knowledge of Microsoft office products including Word, Excel, and Outlook; highly organized, process-oriented individual who has the ability to multi-task, be flexible, and be a self-starter.
As an Office Assistant at Medstar, you will have the opportunity to work in a dynamic and fast-paced medical office environment, providing exceptional patient care and administrative support to our healthcare team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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