Medical Receptionist

18 hours ago


West Palm Beach, Florida, United States THE RECOVERY RESEARCH NETWORK FOUNDATION INC Full time
Job Title: Medical Receptionist

We are seeking a detail-oriented and proactive Front Office Medical Receptionist with Medical Assistant duties to join our team at The Recovery Research Network Foundation Inc. This role will be the first point of contact for our patients, playing a crucial role in their overall experience.

Key Responsibilities:
  • Greet and triage patients warmly, assess their needs, and guide them through the initial stages of their visit.
  • Accurately input patient information and maintain up-to-date records.
  • Confirm patient appointments, schedule follow-ups, and handle any changes or cancellations.
  • Perform daily checks of the Prescription Drug Monitoring Program (PDMP) to ensure compliance and accuracy.
  • Conduct urine drug screens (UDS), perform blood draws, and assist with other medical tasks as needed.
  • Manage all necessary front desk functions including answering phones, handling patient inquiries, and maintaining a clean and organized reception area.
  • Assist with documentation of patient interactions and perform some billing tasks as required.

Estimated Salary: $45,000 - $55,000 per year, depending on experience.

Required Skills and Qualifications:
  • Healthcare background with previous experience in a healthcare setting and familiarity with medical documentation requirements.
  • 1-2 years of medical office experience required, with a strong preference for front desk experience.
  • Strong communication, organizational, and analytical skills are essential. Ability to exercise initiative and effective problem-solving.
  • Self-directed, team-oriented, and capable of meeting deadlines in a fast-paced environment.
  • Proficiency in computer applications and electronic health records (EHR) systems.
  • Understanding of HIPAA and patient privacy laws.


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