Customer Relationship Specialist

2 weeks ago


Collierville, Tennessee, United States Joe Sarrio Insurance Agency Inc Full time
About the Role

We are seeking an experienced Customer Relationship Specialist to join our team at Joe Sarrio Insurance Agency Inc. In this role, you will be responsible for building and maintaining strong relationships with customers, understanding their needs and preferences, and providing exceptional customer service.

Responsibilities:
  • Develop and implement strategies to increase customer engagement and retention.
  • Process policy transactions, renewals, claims, and changes in a timely and efficient manner.
  • Provide excellent customer service through various communication channels, including phone, email, and in-person interactions.
Requirements:
  • Associate's or bachelor's degree in a related field, such as business or communications.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
Salary and Benefits:

The estimated salary for this position is $50,000 - $70,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.



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