Agency Operations Coordinator
3 days ago
Are you a detail-oriented professional with excellent communication skills? Do you have experience working in customer-facing roles and handling multiple tasks simultaneously?
We are seeking an Agency Operations Coordinator to join our team at Orion180. In this role, you will play a crucial part in supporting the onboarding of new agency partners and providing ongoing assistance to our existing agencies.
Key Responsibilities:
- Assist in integrating agencies into our platform, including MY180 and CRM systems.
- Promptly address queries and resolve issues for agencies, ensuring they have the information and resources needed for smooth operations.
- Utilize the MY180 application and CRM to enter, update, and maintain accurate agency records.
- Act as a liaison between the agency and internal departments when necessary.
- Identify opportunities to improve onboarding and service processes, collaborating with cross-functional teams to enhance overall service delivery.
- Previous experience in a customer-facing role or similar industry.
- High school diploma or equivalent required; a Bachelor's degree in business, communications, or a related field is preferred.
- Ability to obtain 440 or 220 P&C license within 90 days.
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Agency Service Coordinator
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Insurance Agency Representative
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Financial Operations Coordinator
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Strategic Operations Coordinator
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People Operations Coordinator
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Logistics Coordinator
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Construction Project Coordinator
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