Depot Operations Coordinator

3 days ago


Melbourne, Florida, United States Desktop & Depot Support Full time
Job Title: Depot Operations Coordinator

**Job Description:**In this role, you will manage orderly storage of equipment within our client build center (depot). You will also perform tasks related to request fulfillment and device refreshes based on provided processes and tooling. These tasks include picking inventory from stock, image loading, asset tagging, picking/packing of accessories, overboxing if necessary, coordinating for shipment carrier pickup, updating asset tracking information within the asset management system, and updating ticket status in the ITSM system.

**Estimated Salary:** $55,000 - $65,000 per year.
**Responsibilities:*** Receive returned equipment from end users and process it appropriately
* Determine if a device is to be reused or disposed of based on decision criteria provided by our client
* If a device is reusable, perform basic refurbishment activities and place it into stock
* If a device is going to be disposed of, wipe its hard drive following defined processes and prepare it for pickup by disposal third-party
* Update asset tracking information within the asset management system

**Required Skills and Qualifications:**- Previous experience in depot operations is desired, however, training will be provided for all entry-level new hires
- Knowledge of PC imaging
- Experience with change management and incident management
- Familiarity with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wiperol

**Benefits:**VSO offers a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-inc.com/careers.

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