Retail Sales Lead

2 weeks ago

Jenks, Oklahoma, United States Fabletics Full time
Job Description

Fabletics is seeking a Retail Sales Lead to join our team at Tulsa Premium Outlets - Jenks, OK. As a key member of our sales team, you will be responsible for providing a best-in-class retail store customer experience and supporting sales and operations initiatives.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Actively engage customers in new and meaningful ways, providing knowledge on our products and services.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback on our customer experience playbook and performance expectations.
  • Work with the store manager to inspire associates to meet and exceed individual and team performance goals.
  • Communicate inventory and training needs to the store manager to improve the customer experience.
  • Maintain store merchandising guidelines to make the store easy to shop and add value to the customer's purchase journey.
  • Actively participate in providing and nourishing feedback to the store manager to continuously improve the business.
  • Strive for excellence, meeting and exceeding store objectives in performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
  • Unpack boxes for inventory as required.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling, Pilates, weight training, running, and nutrition.
  • Ability to socially interact with customers, employees, and business partners inside and outside the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • High degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity arises.
  • Familiarity with retail inventory and POS systems.
  • Self-motivated, a good communicator, and able to bring out the best in others.
  • Ability to multitask, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Applicants must be 18 years of age or older.

About TechStyleOS

TechStyleOS is the globally integrated operations and services provider behind some of the fastest-growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale, and grow across product categories and geographically. From predictive analytics to data-driven marketing and attribution, our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

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