Retail Sales Lead
4 weeks ago
About the Role:
Fabletics is seeking a highly motivated and experienced Retail Sales Lead to join our team. As a key member of our retail store team, you will be responsible for providing a best-in-class customer experience and supporting sales and operations initiatives.
Key Responsibilities:
- Embody our culture and values, providing insight to customers on how to live their passion.
- Actively engage customers in new and meaningful ways, providing knowledge on our products.
- Drive customer engagement through store events, promotions, and community projects.
- Provide training and feedback on our customer experience playbook and performance expectations.
- Work with the store manager to inspire associates to meet and exceed individual and team performance goals.
- Maintain store merchandising guidelines to enhance the customer shopping experience.
- Actively participate in providing feedback to the store manager to continuously improve the business.
- Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
- Serve as a resource for general product knowledge to customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify potential issues.
Requirements:
- 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
- Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
- Ability to socially interact with customers, employees, and business partners.
- Ability to work with large teams and have great interpersonal skills.
- High degree of comfort dealing with ambiguity and taking initiative when opportunities arise.
- Familiarity with retail inventory and POS systems.
- Self-motivated, good communicator, and ability to bring out the best in others.
- Ability to multitask, set priorities, and work well under pressure.
- Flexibility in work hours, open to working evenings, weekends, and national holidays.
About TechStyleOS:
TechStyleOS is the globally integrated operations and services provider behind some of the fastest-growing online fashion brands, including Fabletics. We help brands launch, scale, and grow across product categories and geographically. Our unique approach is powered by our proprietary tech platform, enabling brands to deliver a level of personalization, value, and satisfaction that is unrivaled in the fashion industry.
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