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Service Advisor
2 months ago
Matt Castrucci Auto Mall of Dayton is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities- Customer Communication: Respond to service calls, set and confirm appointments, and provide clear communication to customers regarding their vehicle's service needs.
- Repair Order Management: Write accurate and detailed repair orders, ensuring all necessary information is included.
- Customer Support: Work closely with customers to understand their needs, provide solutions, and ensure a positive experience.
- Warranty and Insurance: Collaborate with warranty companies to ensure proper processing and disclosure.
- 2+ years of experience in a new car dealership
- Excellent customer relations skills
- Ability to work in a fast-paced environment
- Strong communication and problem-solving skills
- Competitive pay and opportunities for advancement
- Aggressive performance-based pay plans
- Weekends off
- A supportive and experienced team of writers and technicians