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Service Advisor

2 months ago


Miamisburg, Ohio, United States Matt Castrucci Auto Mall of Dayton Full time
Job Overview

Matt Castrucci Auto Mall of Dayton is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Communication: Respond to service calls, set and confirm appointments, and provide clear communication to customers regarding their vehicle's service needs.
  • Repair Order Management: Write accurate and detailed repair orders, ensuring all necessary information is included.
  • Customer Support: Work closely with customers to understand their needs, provide solutions, and ensure a positive experience.
  • Warranty and Insurance: Collaborate with warranty companies to ensure proper processing and disclosure.
Requirements
  • 2+ years of experience in a new car dealership
  • Excellent customer relations skills
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills
What We Offer
  • Competitive pay and opportunities for advancement
  • Aggressive performance-based pay plans
  • Weekends off
  • A supportive and experienced team of writers and technicians