Process Engineer I

4 weeks ago

WinstonSalem, North Carolina, United States Truist Inc Full time
Job Description

This position is responsible for designing and implementing process-oriented solutions and ensuring adequate change management and adoption across all levels of the organization.

The successful candidate will be responsible for driving results, enabling and supporting their teammates, and working at the tactical level to manage identified optimization projects and develop forward-looking processes and systems that support the organization's objectives.

The ideal candidate will have a strong understanding of program and project management disciplines, techniques, and approaches, as well as excellent skills in presentation, facilitation, communication, and negotiation.

Key Responsibilities:

  • Design and implement process-oriented solutions and ensure adequate change management and adoption across all levels of the organization.
  • Drive results, enable and support teammates, and work at the tactical level to manage identified optimization projects.
  • Develop forward-looking processes and systems that support the organization's objectives.
  • Provide oversight and ensure overall quality of junior teammates' key tasks and delivery.
  • Train and support Production groups to ensure awareness and adoption of the target state.
  • Measure and monitor return on investment (ROI) of process improvement projects to ensure organizational efficiency and profitability.

Requirements:

  • College Degree or equivalent education, or commensurate training and work-related experience.
  • Certified Six Sigma Green Belt with two years' experience applying the methodology.
  • Four years of project analyst or relevant industry experience in banking, financial services, or other services industry.
  • Experience leading optimization projects in financial services or transactional-based processes.
  • Ability to use research and data analytics to diagnose problems, recommend action plans to resolve issues, and drive business decisions.
  • Ability to lead cross-functional teams without formal authority.
  • Excellent skills in presentation, facilitation, communication, and negotiation.
  • Solid understanding of program and project management disciplines, techniques, and approaches.

Preferred Qualifications:

  • Master's degree in business, engineering, design, or technology field; banking or financial management education.
  • Deep knowledge of operational and technical environments of financial institutions, including knowledge of applicable banking laws and regulations.
  • Business Process Management (BPM) experience.
  • Certified Project Management Professional.

Benefits:

Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

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