Urban Outfitters Sales Associate

4 weeks ago


Pasadena, California, United States Urban Outfitters Full time
Job Summary

A Sales Associate at Urban Outfitters contributes to driving sales through providing a genuine experience to each customer. This role is ideal for individuals who are passionate about the UO brand and have a strong background in customer service.

Key ResponsibilitiesBrand Experience
  • Act as a brand representative, embodying the company values and providing a personalized shopping experience for customers.
  • Initiate conversations, share advice, and product knowledge to interact with customers in a way that builds trust and loyalty.
  • Utilize technology to stay informed about company priorities and promotions, delivering a seamless shopping experience across in-store and online channels.
Teamwork + Communication
  • Contribute to a positive and respectful store environment, supporting colleagues and leadership in achieving team goals.
  • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team.
  • Exhibit a willingness to learn and adapt, being flexible to change and open to trying new approaches.
Visual + Business Operations
  • Maintain Urban Outfitters' visual and operational standards, ensuring a focus on customer satisfaction.
  • Support the shipment process, gaining awareness of new products and contributing to omni-order fulfillment processes.
  • Adhere to store safety standards, inventory accuracy, and product loss reduction, upholding all company policies and procedures to support store profitability.
Requirements
  • Passion for the UO brand.
  • Experience in customer service.
  • Experience as a team player.
  • Ability to work flexible hours, including nights, weekends, and holidays.
Perks and Benefits

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.

Pay Range

USD $26.25/Hr.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.



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