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Digital Transformation Strategist
2 months ago
We are seeking a highly skilled Senior Analyst to join our Consumer Practice Area, as part of a growing global team. As a Senior Analyst, you will provide industry expertise and insights, collaborating with case and proposal teams to deliver knowledge assets, analysis, and expert advisory.
You will serve as a thought partner and content expert, assisting case teams and topic/sector leaders in structuring and solving complex issues. Additionally, you will support the development of existing and new intellectual property and knowledge assets in your area of expertise.
The Consumer Practice is one of our largest industry practice areas and continues to grow across all regions. This practice creates breakthrough innovations for clients.
Key Responsibilities- Work autonomously with strong entrepreneurial thinking to identify opportunities for the Knowledge Team to support case teams.
- Develop a business-building focus to effectively influence senior stakeholders in an international matrix organization.
- Solve client problems by formulating relevant research and analytical approaches in the restaurant industry.
- Codify knowledge and maintain assets and tools for the restaurant topic based on different client contexts.
- Communicate with senior stakeholders in a credible and confident manner.
- Collaborate effectively in a virtual, agile group dynamic.
- Demonstrate flexibility, curiosity, and creativity, and propose innovative ideas.
- Navigate complexity and ambiguity.
- 2+ years of consulting experience in the restaurant or hospitality industry; candidates with consulting experience are preferred.
- In lieu of consulting experience, a minimum of 3+ years of industry experience is required; 4-6+ years of industry experience is strongly preferred, with experience in top QSR and CDR players in roles focusing on strategy, digitalization of front-of-house and back-of-house, customer experience, loyalty, personalization strategy, etc.
- Bachelor's Degree required (advanced degree preferred).
- Fluency in English; other languages may be requested in certain locations.
- Outstanding interpersonal and communication skills to interact with internal and external stakeholders while working in a global collaborative team environment.