Front Desk Night Auditor

10 hours ago


Brunswick, Maine, United States Maine Course Hospitality Group Full time
Maine Course Hospitality Group

We are a hospitality group dedicated to delivering exceptional experiences for our guests.

Job Description:

As a Front Desk Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel's overnight shift.

  • Welcome and greet all guests and visitors in a friendly professional manner
  • Operate the front desk and be familiar with all its functions
  • Answer the phone in a friendly, professional, and helpful manner and direct calls
  • Assist with guest check-in and check-out
  • Process reservations and cancellations
  • Respond to guest inquiries, requests and complaints in a professional and timely manner
  • Close out the front desk functions and reporting for the day
  • Handle cash and credit card transactions
  • Balance and reconcile daily financial transactions
  • Provide information about hotel services, amenities, and local attractions
  • Assist with general hotel operations as needed
  • Ensure the security and safety of the hotel and its guests during the night shift
Benefits:
  • Weekly Paycheck
  • 401k plus generous company match
  • Paid Time Off
  • Holiday Pay
  • Health
  • Dental
  • Vision
  • Travel Discounts
  • Company Scholarships for you or your family
  • Career Development Opportunity
Requirements:

Must be able to be alert and friendly during entire shift

Must be able to stand for long periods of time

Excellent communication and customer service skills

Proficient in cash handling and basic accounting

Ability to work independently and prioritize tasks

Strong problem-solving and analytical skills

Availability to work overnight shifts, weekends, and holidays

Must be reliable and flexible to work overnight shifts

Previous Hotel Front Desk experience helpful

The ideal candidate should earn between $17-19 per hour based on industry standards and location.



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