Customer Service Representative
3 weeks ago
Norco, Inc. is a dynamic company seeking an exceptional Customer Service Representative to join our team in Boise, Idaho. As a key member of our sales team, you will provide top-notch customer service to walk-in customers and phone-in customers, ensuring their satisfaction and loyalty to our brand.
About the Role:
- Sales Performance: Meet or exceed sales targets by demonstrating in-depth knowledge of products, pricing, and services, and effectively communicating these to customers.
- Customer Satisfaction: Foster strong relationships with customers, addressing their needs and concerns, and resolving issues promptly.
- Product Knowledge: Stay up-to-date on product offerings, features, and benefits, and be able to demonstrate these to customers.
- Team Collaboration: Work closely with colleagues to achieve sales goals and support each other in delivering excellent customer service.
What We Offer:
- Competitive Salary: $45,000 - $60,000 per year, depending on experience.
- Benefits Package: Comprehensive health, vision, and dental insurance, as well as a 401(k) plan with employer matching.
- Employee Discounts: Enjoy discounts on Norco products and services.
Requirements:
- High School Diploma or Equivalent: Required.
- Medical Homecare Experience: A plus.
- Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
- Basic Computer Skills: Proficiency in Microsoft Office and ability to learn new software applications.
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