Policy Service Representative

3 weeks ago


Elko, Nevada, United States State Farm Insurance Full time
Policy Service Representative Job Description
As a Policy Service Representative at State Farm Insurance, you will be responsible for assisting customers with policy-related inquiries, resolving issues, and maintaining accurate customer records. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Responsibilities
• Assist customers with policy applications, renewals, and cancellations
• Resolve customer issues and complaints in a professional and efficient manner
• Collaborate with team members to ensure customer satisfaction
• Maintain accurate customer records and update information as needed

About the Role
The estimated salary for this position is $55,000 - $70,000 per year, depending on experience. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Requirements
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving and analytical skills

What We Offer
State Farm Insurance offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.

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