Customer Support Specialist
1 week ago
Norco, Inc is a leading provider of welding, safety, medical equipment and supplies with over 70 branches nationwide.
We are committed to serving our customers, suppliers and employees with respect and dignity. Our mission is to create rich lives for our employees, their families, and the communities where we work and live.
Salary and BenefitsThe estimated annual salary for this position is $42,000 - $60,000, depending on experience and qualifications.
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
About the RoleThis Customer Service Representative will be responsible for providing excellent customer service to our medical store customers.
Key responsibilities include answering customer inquiries, resolving issues, and maintaining accurate records.
- Answering customer phone calls and responding to emails in a timely manner
- Providing product information and recommendations to customers
- Maintaining accurate customer records and updating databases
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