Customer Service Representative, Fashion Industry
24 hours ago
About Lane Bryant: A leader in the plus-size fashion industry, our brand has been empowering women for over 120 years.
Job SummaryWe are seeking a Customer Service Representative to provide exceptional shopping experiences for our customers. As a key member of our store team, you will be responsible for creating authentic connections with customers and helping them discover products that meet their needs.
In this role, you will have the opportunity to:
- Welcome customers and engage with them to understand their needs and preferences;
- Share your knowledge of our products and services with customers to outfit and inspire them;
- Uphold brand merchandising and visual standards for a clean, neat, well-presented store;
- Promote in-store events and company programs that support our brand;
- Contribute to the store's success by maintaining the highest brand and execution standards;
- Support an inclusive and welcoming store environment for customers and associates.
To succeed in this role, you will need:
- Prior retail experience or customer-focused experience;
- A passion for styling and love of working with people;
- Flexible availability - including evenings, weekends, and holidays;
- Ability to read, write, and communicate in English;
- Proficient with technology, including an ability to operate store systems accurately.
We offer a competitive salary range of $40,000 - $55,000 per year, based on experience, as well as:
- Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands;
- Support for your individual development plus opportunity for growth within our family of brands;
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
Lane Bryant is part of the KnitWell Group, a leading retailer of plus-size fashion. We are committed to hiring and developing the most qualified people at all levels and ensure that all employment decisions are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.
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