Customer Service Representative
3 days ago
Community First Credit Union is committed to delivering exceptional financial services to our members. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team.
">The estimated salary for this position is $45,000 - $65,000 per year, depending on experience.
About the Role:
- Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available within Community First.
- Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM.
- Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries.
- Take loan applications, perform debt ratio/collateral analysis, obtain approval, close loan, and complete file.
- Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships.
Requirements:
- A combination of Associate's degree in banking, finance, business, or a related field and two years of relevant experience; prior lending and financial services experience is preferred.
- Exceptional verbal and written communication skills, strong time management, and organizational skills.
- Familiarity with Microsoft Office suite and web-based software packages.
- Passion for providing outstanding service to our members - internal and external.
About Us:
At Community First Credit Union, we believe that our employees are our greatest asset. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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