Retail Customer Service Representative

6 days ago


Oshkosh, Wisconsin, United States Festival Foods Full time

As a valued member of the Festival Foods team, you will play a critical role in ensuring that every guest has a pleasant and efficient shopping experience. As a Cashier, you will be at the forefront of our customer service efforts, engaging with guests, processing transactions, and maintaining a clean and organized work environment.

What You'll Do:
  • Provide exceptional customer service by greeting guests, answering questions, and addressing concerns in a professional and courteous manner.
  • Process sales transactions accurately and efficiently, handling cash, credit, and debit payments with care.
  • Bag items thoughtfully to ensure products reach their destination in the condition they left our store.
  • Maintain awareness of all promotions and advertisements to assist guests effectively.
  • Keep your register station neat and well-stocked with necessary supplies.
  • Communicate guest requests to the Guest Services leadership team as needed to ensure guest satisfaction.

**Requirements:**

  • Able to engage with guests and provide outstanding service.
  • Retail experience and ability to process information and merchandise transactions.
  • Strong communication skills to effectively interact with customers and team members.
  • Accuracy in reading, counting, and writing to ensure precise transactions.

Festival Foods offers a competitive salary of approximately $13.50 per hour, based on the location in Oshkosh, WI. The position is flexible, offering both part-time and full-time opportunities with varied hours/days, including nights, weekends, and holidays.

**Benefits Overview:**

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.


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