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Loan Resolution Analyst

2 months ago

West Des Moines, Iowa, United States Motion Recruitment Full time

Exciting Long-Term Contract Opportunity
A prominent Financial Services Firm is seeking a Loan Resolution Analyst. This role offers a hybrid work environment, allowing for flexibility while collaborating with top professionals in the industry.

Join a legacy company that has been a leader in financial services for over 150 years, continuously adapting to the evolving digital landscape. If you are looking to contribute to an organization that prioritizes customer satisfaction and financial success, this position may be the right fit for you.

Contract Duration: 12 Months

Essential Skills & Experience

  • Experience in legal administration or support
  • Proficient in combining documents using Adobe Reader
  • Familiarity with Microsoft Outlook, Word, and OneNote
  • Experience in shipping documents, particularly with FEDEX
  • Understanding of legal civil procedures
  • Highly organized with strong time management skills
  • Ability to collaborate effectively with quality assurance teams
  • Preferred: 6+ months of legal administrative experience
  • Helpful: Hands-on experience supporting legal professionals
Preferred Skills & Experience
  • Root cause analysis capabilities
  • Knowledge of credit card processes
  • Experience in payment research
  • Familiarity with litigation and civil procedures
  • Ability to partner with external law firms
  • Resourceful and capable of working independently
  • Background in corporate or enterprise environments
Key Responsibilities
  • Support low complexity initiatives within Loan Resolution
  • Review basic issues, policies, or procedures related to low-risk tasks
  • Receive guidance from supervisors while exercising judgment within defined parameters
  • Provide information and support to client personnel in Loan Resolution
  • Assess customer circumstances, conduct research, and document findings
  • Manage relationships with stakeholders, including customers and legal representatives
Benefits Offered:
  • Comprehensive Medical Insurance with multiple plans
  • Dental and Orthodontic Coverage
  • Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Accounts for Health and Dependent Care
  • Voluntary Life Insurance and Disability Insurance
  • 401(k) plan with matching contributions
  • Paid Sick Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefits
  • 529 College Savings Plan
Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Chris Clark

Specialization: Administrative / Clerical