Clinical Nurse Manager

4 weeks ago

Brooklyn, New York, United States Welbe Health Full time

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. As the Clinical Nurse Manager, you will be accountable for the delivery of high-quality ambulatory clinic care, including maintaining efficient clinic operations. Under the direction of the Executive Director, you will organize and direct the day-to-day operations within the clinic, oversee the clinic staff, and carefully coordinate clinic workflows to ensure effective WelbeHealth clinical services are provided.

The Clinical Nurse Manager is well-versed in people development, management, and RN level nursing care. You will maintain accountabilities for all functions of the WelbeHealth clinic and clinic team, and ensure policies and workflows are clearly understood and followed by all clinic and RN Case Manager team members.

Key Responsibilities:

  • Operate a high-performing, well-equipped, and safe clinic, as well as ensure workflow efficiency, clarity, and protocols
  • Hire, retain, coach, develop, supervise, and ensure the RN Case Managers, Clinic RN, Medical Assistants, and other clinic team members are engaged and healthy
  • Analyze data with attention to trends, strengths, weaknesses, and opportunities, performing root cause analysis, evaluating care delivery processes, and based on findings, making recommendations to the Executive Director on changes to strategies, workflows, and policies to continuously improve clinic operations
  • Ensure nursing and clinic staff deliver and correctly document interventions as agreed upon in participants' care plans, including but not limited to promptly and accurately responding to physician orders, completing assessments, , and actively participating in care planning for all assigned participants
  • Evaluate the quality and effectiveness of coordination and services in conjunction with medical practice leadership, providers, case managers, and other relevant IDT disciplines
  • In collaboration with Executive Director and Quality Improvement Director, serve as the audit lead for clinical and nursing elements during CMS/DOH audit review
  • Develop and monitor corrective action plans to ensure ongoing compliance

Requirements:

  • Bilingual in English and Mandarin
  • Bachelor's degree in nursing or other healthcare related field, preferred; professional experience may be substituted
  • Unencumbered New York state registered nurse (RN) license required
  • Minimum of two (2) years of experience overseeing an ambulatory clinic operation including RN, LVN, and MA staff; equivalent nurse leader experience in a high volume, outpatient setting may be substituted
  • Minimum of two (2) years of experience in a clinical setting with a frail or elderly population

Benefits of Working at WelbeHealth:

  • Apply your nursing expertise in new ways as we rapidly expand
  • You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for
  • Medical insurance coverage (Medical, Dental, Vision)
  • Work/life balance - we mean it 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
  • 401 K savings + match
  • Total compensation includes base, bonus, and equity
  • Equity grants - typically reserved for executives, we want all team members to celebrate our success as a rapidly scaling company

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