PET/CT Service Delivery Professional

6 days ago


Sacramento, California, United States Shared Imaging Full time

About the Role

As a Customer Service PET/CT Specialist at Shared Imaging, you will be responsible for delivering exceptional customer service and technical support to clients utilizing PET/CT diagnostic imaging equipment.

This position requires strong technical expertise, analytical skills, and excellent communication abilities to effectively collaborate with cross-functional teams and external partners.

The successful candidate will have previous experience with Siemens PET/CT and other OEM PET/CTs, along with proficiency in Microsoft products and intranet/internet applications.

Key Responsibilities

  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Analyze and resolve complex technical issues related to PET/CT diagnostic imaging equipment.
  • Collaborate with national and local teams to ensure seamless service delivery across all sites.
  • Participate in sales efforts such as contract renewals and promoting Shared Imaging's growth programs.
  • Maintain accurate records of customer interactions and service requests.
  • Develop and maintain relationships with key stakeholders, including customers and internal teams.

What We Offer

Shared Imaging provides a comprehensive compensation package, including a competitive salary range of $140,000 - $150,000/year, travel reimbursement, and a diverse blend of benefits and business practices that foster a great work environment and career growth opportunities.

We value our employees' health, happiness, and well-being, offering a range of benefits, incentives, and wellness programs to support their overall quality of life.



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