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Health Insurance Customer Service Representative

2 months ago

Irving, Texas, United States CornerStone Staffing Full time

**Job Summary:**

CornerStone Staffing is seeking a highly skilled and experienced Health Insurance Customer Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our clients and their members.

**Key Responsibilities:**

  • Respond to incoming calls from clients and their members, providing accurate and timely information regarding eligibility, benefit verification, network and contract status.
  • Assist with special projects as assigned, such as data entry, reporting, and quality assurance.
  • Provide high-quality service daily to all callers, ensuring a positive experience and resolving issues in a timely manner.
  • Document accurate information and maintain accurate records.

**Requirements:**

  • Minimum of 1-2 years of recent experience in the health insurance industry, preferably in a call center environment.
  • High School Diploma or GED required.
  • Ability to work in a fast-paced environment and meet productivity standards.

**What We Offer:**

  • A competitive hourly rate based on experience.
  • A long-term contract opportunity with a top healthcare system.
  • A dynamic and supportive work environment.