Automotive Service Representative

2 months ago


Jersey City, New Jersey, United States Midas Full time
Midas Auto Center Job Opportunity

We are seeking a skilled and personable Service Advisor to act as the liaison between our customers and service technicians. The ideal candidate will have a strong track record of outstanding customer service and be able to work in a fast-paced environment.

Key Responsibilities:
  • Greet customers and listen to their vehicle concerns
  • Recommend maintenance and work with technicians to convey customer concerns with accurate repair descriptions
  • Schedule appointments, estimate work, order parts, and cashier
Requirements:
  • Service Advisor/Writer experience in the aftermarket or quick lube industry
  • Strong listening and interviewing skills to gather information from customers
  • Thorough knowledge of automobiles to discuss vehicles with authority
  • Verbal communication skills to explain complex technical problems in simple terms
  • Familiarity with database software used for entering customer information
  • Arithmetic ability to calculate the total cost of parts and labor when creating estimates
  • Organizational skills to keep track of multiple jobs and manage estimates and other paperwork

Qualified individuals encouraged to apply. Compensation: $24.00 per hour, pay based on experience.



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