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Customer Service Representative

1 month ago

Grove, Oklahoma, United States Valence Full time
Key Responsibilities:
  • Review the MRP system to ensure customer order due dates align with required delivery dates.
  • Verify customer purchase orders against internal work orders to ensure compliance with process requirements.
  • Provide timely updates to customers on the status of their orders within the allotted timeframe.
  • Communicate with customers regarding additional blueprints, drawings, or items needed for processing.
  • Coordinate with production to obtain ECDs for orders.
  • Prepare orders for shipment or other areas as needed.
  • Develop daily reports on orders and communicate with production.
  • Perform other duties as assigned.
Requirements:
  • 1 year of customer service experience preferred.