Account Support Specialist
7 days ago
About the Position
We are seeking an exceptional Customer Care Associate to join our team in the Northeast region. As a key member of our customer service team, you will be responsible for establishing and maintaining long-term trust relationships with our clients, ensuring high levels of customer satisfaction, and driving sales growth through strategic partnerships.
Responsibilities
- Develop and execute personalized customer engagement strategies to drive loyalty and retention
- Collaborate with cross-functional teams to identify and capitalize on new business opportunities
- Act as a trusted advisor to our clients, providing expert guidance and support to meet their evolving needs
- Manage and track action items to completion, ensuring seamless execution and high levels of customer satisfaction
- Develop and maintain accurate records of customer interactions and progress
Qualifications
- High School Diploma or equivalent
- 2+ years of experience in customer-facing roles, preferably in a sales or account management capacity
- Proven track record of driving sales growth and improving customer satisfaction
Estimated Salary Range: $80,000 - $110,000 annually
Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.
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