Account Support Specialist

7 days ago


Denver, Colorado, United States Carrier Full time

About the Position

We are seeking an exceptional Customer Care Associate to join our team in the Northeast region. As a key member of our customer service team, you will be responsible for establishing and maintaining long-term trust relationships with our clients, ensuring high levels of customer satisfaction, and driving sales growth through strategic partnerships.

Responsibilities

  • Develop and execute personalized customer engagement strategies to drive loyalty and retention
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Act as a trusted advisor to our clients, providing expert guidance and support to meet their evolving needs
  • Manage and track action items to completion, ensuring seamless execution and high levels of customer satisfaction
  • Develop and maintain accurate records of customer interactions and progress

Qualifications

  • High School Diploma or equivalent
  • 2+ years of experience in customer-facing roles, preferably in a sales or account management capacity
  • Proven track record of driving sales growth and improving customer satisfaction

Estimated Salary Range: $80,000 - $110,000 annually

Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.



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