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Restaurant Team Lead

2 months ago

Lake Oswego, Oregon, United States KILLER BURGER Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at Killer Burger. As a key member of our management team, you will be responsible for leading by example, upholding company policies and procedures, and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Leadership and Team Management
    • Lead a team of restaurant staff to ensure seamless service delivery
    • Develop and implement strategies to improve team performance and customer satisfaction
  • Customer Service
    • Ensure that all customers receive a high level of service and attention to detail
    • Address customer complaints and concerns in a professional and timely manner
  • Operations and Quality Control
    • Ensure that all restaurant operations are running smoothly and efficiently
    • Monitor and maintain high standards of quality and cleanliness
  • Training and Development
    • Provide training and coaching to restaurant staff to improve their skills and knowledge
    • Develop and implement training programs to ensure that staff are equipped to deliver exceptional customer service
  • Inventory and Stock Management
    • Manage inventory and stock levels to ensure that the restaurant is always fully stocked and ready to serve
    • Monitor and control inventory costs to ensure that they are within budget
  • Financial Management
    • Manage cash handling and banking procedures to ensure that all financial transactions are accurate and secure
    • Monitor and control labor costs to ensure that they are within budget
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous experience in a restaurant management role preferred
  • Skills and Qualifications
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills
    • Ability to work a flexible schedule, including evenings and weekends
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply for this exciting opportunity.