Fitness Operations Manager

6 days ago


Geneva, Illinois, United States Orangetheory - L5 Franchise #0296 Full time
Job Overview

Orangetheory Fitness is seeking a highly motivated Assistant Studio Manager to support the Studio Manager with day-to-day operations and lead the sales team to drive sales and service excellence.

Responsibilities
  • Manage on-duty shifts, ensuring daily production and member experience meet high standards.
  • Coordinate sales drivers, including pre-sale events, studio events, and outreach initiatives.
  • Oversee the sales process, meeting performance metrics through membership sales.
  • Coach, develop, and evaluate the performance of Sales Associates.
  • Ensure compliance with business policies and daily studio operations.
  • Assist with training and scheduling of studio staff.
  • Model studio activities through self-involvement.
  • Deliver initial Sales Associate training and ensure new hire onboarding.
  • Manage front desk systems, customer service, and social media platforms.
  • Ensure facility cleanliness, maintenance, and operational soundness.
Requirements
  • Proven sales and leadership experience.
  • Excellent leadership skills to create a positive, successful environment.
  • Strong work ethic, integrity, and professional demeanor.
  • Solid verbal and written communication skills.
  • Ability to work in a team environment.
  • Flexibility to work day, evening, and/or weekend hours as needed.
  • Passion for fitness and helping others achieve their goals.
  • Previous management experience in the health & fitness industry preferred.


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