Senior IT Operations Manager

3 days ago


Livingston, California, United States Foster Farms Full time

Job Summary

As the Lead Service Center Analyst at Foster Farms, you will be responsible for overseeing the day-to-day operations of the IT Service Center. This includes ensuring that each Service Center Team Member Analyst is equipped to provide exceptional support to our employees.

Key Responsibilities

  • Collaborate with the Service Center Manager to develop and implement strategies for improving service center operations.
  • Provide guidance and support to Service Center Team Members to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Monitor and analyze service center metrics to identify areas for improvement and implement changes as needed.
  • Develop and maintain relationships with internal stakeholders to ensure seamless communication and collaboration.

Requirements

  • Proven experience in IT service management, preferably in a leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to analyze complex problems and develop effective solutions.
  • Strong leadership and team management skills.


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