Customer Experience Sales Ambassador

4 days ago


New York, New York, United States La-Z-Boy Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Joybird, a leading manufacturer of handcrafted furniture. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of product knowledge.

Our ideal candidate is someone who is passionate about providing outstanding customer service, has excellent communication skills, and is comfortable working in a fast-paced environment.

Responsibilities
  • Provide exceptional customer service, ensuring that customers have an enjoyable and engaging experience in our showrooms.
  • Meet or exceed sales targets through effective selling techniques, product knowledge, and upselling/cross-selling opportunities.
  • Maintain a thorough understanding of our products, features, and benefits to effectively communicate with customers.
  • Collaborate with colleagues to achieve sales goals, promote teamwork, and support the overall success of the store.
  • Participate in visual merchandising and maintain a well-organized showroom to ensure a positive customer experience.
Requirements
  • 2+ years of retail sales experience with shift supervision experience preferred.
  • Strong interpersonal and customer service skills required.
  • No travel required.
  • Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.
Benefits
  • $18 per hour + commission.
  • Paid Time Off.
  • 401k with match.
  • Health savings account.
  • MAJOR FURNITURE DISCOUNTS.
About Us

Joybird is a subsidiary of La-Z-Boy Incorporated, a company committed to fostering an inclusive environment where employees feel valued, included, and empowered to do their best work. We believe in the transformational power of comfort and strive to create products that bring joy and relaxation to our customers' lives.



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