Customer Service Assistant Manager

2 days ago


New London, New Hampshire, United States Hannaford Supermarkets Full time
About Hannaford Supermarkets

Hannaford Supermarkets is a leading grocery retailer with a rich history dating back to 1883. We are committed to providing our customers with high-quality products and exceptional customer service.

Job Summary

We are seeking a highly motivated and experienced Customer Service Assistant Manager to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring the efficient operation of our store's front end, including customer service, cash handling, and inventory management.

Key Responsibilities
  • Supervise and train front end associates to ensure excellent customer service and efficient operations
  • Manage cash handling and inventory procedures to minimize losses and maximize sales
  • Monitor and maintain a clean and safe store environment
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless store operations
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of experience in customer service or retail management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
Physical Requirements
  • Ability to stand for long periods and lift up to 25 pounds
  • Ability to use computers and other communication systems
  • Ability to work in a fast-paced environment and adapt to changing situations
Preferred Requirements
  • Experience in inventory management and cash handling
  • Knowledge of store operations and merchandising techniques
  • Ability to lead and manage a team
  • Strong problem-solving and analytical skills
What We Offer

Hannaford Supermarkets offers a competitive salary range of $18.95 - $27.25 per hour, as well as opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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