Customer Service Liaison

2 days ago


Union, Kentucky, United States DHL International GmbH Full time
Key Responsibilities

As a Customer Service Representative at DHL International GmbH, you will be responsible for processing orders and preparing correspondence to meet customer needs.

Key Accountabilities:

  • Resolve product or service issues in a timely and professional manner
  • Provide accurate and timely product, service, and transit information to customers
  • Act as a liaison to facilitate issue resolution and improve customer satisfaction

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong product knowledge and ability to provide accurate information to customers


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