Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities- Provide a superior level of customer service to members, prospective members, and guests.
- Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Assist with maintaining the neatness and cleanliness of the club.
- Respond to member questions and concerns in a timely and professional manner.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
$12.50 per hour
About UsPlanet Fitness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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