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Order Processing Specialist

1 month ago

Alexandria, Virginia, United States Trophy Mart Full time
About Trophy Mart

Trophy Mart is a trusted partner for businesses and organizations seeking to honor excellence. With over 70 years of experience in the DC metro area, we offer a wide range of services, including in-house laser and rotary engraving, UV printing, sublimation, and sandblasting.

Job Description

We are seeking a dedicated team member to help us keep everything running smoothly. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a high level of organization in our fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process orders accurately and efficiently, ensuring that all details are correct and that customers receive their products on time.
  • Maintain a high level of organization in our office, ensuring that all tasks are completed in a timely and efficient manner.
  • Work collaboratively with our team to achieve our goals and objectives.
Requirements
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with accounting software (QuickBooks preferred).
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive hourly rate of $18-$25.
  • A fun and dynamic work environment.
  • Opportunities for growth and development.
  • A comprehensive benefits package, including health insurance and paid time off.