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Regenerative Research Group Account Manager

1 month ago


Reston, Virginia, United States Regenerative Research Group Full time

About Us: Regenerative Research Group is a clinical-stage biotechnology company focused on developing placental-derived human cell and tissue products for regenerative medicine. We specialize in producing high-quality biologic materials to advance research and treatment options. We are a growing startup in Utah County seeking a skilled professional to manage client relationships and drive account growth. This role focuses primarily on farming existing client relationships rather than hunting for new business opportunities.

Key Responsibilities:

Account Management:

  • Act as the primary point of contact for a portfolio of clients, ensuring their needs are met and exceeded.
  • Build and maintain strong, long-lasting client relationships to drive retention and upsell opportunities.
  • Collaborate with internal teams to ensure timely delivery of products and services.

Sales Support:

  • Identify opportunities to grow accounts by introducing new products or services to existing clients.
  • Work with the sales team to develop proposals and deliver product presentations to clients.

Client Success:

  • Ensure client satisfaction by proactively addressing any issues or concerns.
  • Regularly check in with clients to gather feedback and address evolving needs.

Qualifications:

  • Experience in sales, account management, or customer service.
  • Excellent organizational and time management skills.
  • Proactive and able to take initiative to address client needs.
  • Experience using CRM software to manage client interactions and track sales opportunities.
  • Strong relationship-building and communication skills.
  • Ability to multitask and manage time effectively.
  • Self-motivated with a strong desire to learn and grow in a client-facing role.
  • Tech-savvy, with the ability to quickly learn new tools and systems.
  • Must be based in Utah County and able to work in-office.

Benefits:

  • Base salary between $50k - $60k plus uncapped commissions.
  • Opportunities for professional development and growth.
  • Collaborative and supportive work environment.
  • Currently not offering any dental or medical benefits.