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Regenerative Research Group Account Manager
1 month ago
About Us: Regenerative Research Group is a clinical-stage biotechnology company focused on developing placental-derived human cell and tissue products for regenerative medicine. We specialize in producing high-quality biologic materials to advance research and treatment options. We are a growing startup in Utah County seeking a skilled professional to manage client relationships and drive account growth. This role focuses primarily on farming existing client relationships rather than hunting for new business opportunities.
Key Responsibilities:
Account Management:
- Act as the primary point of contact for a portfolio of clients, ensuring their needs are met and exceeded.
- Build and maintain strong, long-lasting client relationships to drive retention and upsell opportunities.
- Collaborate with internal teams to ensure timely delivery of products and services.
Sales Support:
- Identify opportunities to grow accounts by introducing new products or services to existing clients.
- Work with the sales team to develop proposals and deliver product presentations to clients.
Client Success:
- Ensure client satisfaction by proactively addressing any issues or concerns.
- Regularly check in with clients to gather feedback and address evolving needs.
Qualifications:
- Experience in sales, account management, or customer service.
- Excellent organizational and time management skills.
- Proactive and able to take initiative to address client needs.
- Experience using CRM software to manage client interactions and track sales opportunities.
- Strong relationship-building and communication skills.
- Ability to multitask and manage time effectively.
- Self-motivated with a strong desire to learn and grow in a client-facing role.
- Tech-savvy, with the ability to quickly learn new tools and systems.
- Must be based in Utah County and able to work in-office.
Benefits:
- Base salary between $50k - $60k plus uncapped commissions.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.
- Currently not offering any dental or medical benefits.