IT Infrastructure Program Manager

4 weeks ago


Arlington, Virginia, United States ValidaTek Full time
Job Summary

ValidaTek is seeking an experienced IT Infrastructure Program Manager to oversee the day-to-day support of an IT infrastructure program that provides a common view for all enterprise-wide capabilities. The ideal candidate will have a strong background in managing and operating cryptographic facilities, network operations centers, and tech control facilities.

Key Responsibilities

Manage team members who provide networking, help desk, and monitoring support for client networks and infrastructure.
Oversee infrastructure integrity and security.
Provide day-to-day support to customers by responding to, documenting, tracking, resolving, and managing customer issues, questions, and requests.

Requirements

5+ years managing and operating cryptographic facilities.
5+ years managing Network Operations Centers.
Demonstrated knowledge in maintaining the operational status of a Tech Control facility.
Demonstrated knowledge of Tech Control equipment such as switches, encryption devices, network operation consoles, and circuits.
Demonstrated working knowledge and supervision of tech control employees for programs with similar size to this opportunity.
Knowledge in operating and maintaining Tier 2 Tech Control Help Desk functions and DISAC.
Experience providing technical directions and supervision in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
Knowledge of industry standards and best practices related to Information Management Operations and with IT Service Management (ITSM) best practices.
Knowledge in Handling and Managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.
Strong written and oral communication skills and the demonstrated ability to influence leaders and stakeholders.
All candidates must have Registered Communications Distribution Designer (RCDD) certification.
All candidates must have a current TS clearance and be SCI eligible.
All candidates must have a bachelor's degree in an IT-related field.

What We Offer

Competitive salary range: $114,693.12 - $191,155.20 per year.
Opportunities for career growth and professional development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.

Equal Opportunity Employer

ValidaTek is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.

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