Part-Time Shelter Advocate

1 month ago


Cleveland, Ohio, United States Young Women's Christian Association Full time
About the Role

We are seeking a dedicated and compassionate Shelter Advocate to join our team at the Norma Herr Women's Center. As a key member of our staff, you will play a vital role in ensuring the safety and well-being of our shelter guests.

Your primary responsibilities will include coordinating meal services, facilitating life skill programs, and conducting after-hours screening and intake for guests in need. You will also provide crisis intervention and de-escalation support using trauma-informed approaches.

Key Responsibilities
  • Engage with shelter guests using a trauma-informed approach
  • Complete daily shift notes and participate in shift report meetings
  • Facilitate on-site distribution of meals and snacks
  • Facilitate ongoing laundry services for both guest personal laundry and commercial laundry pick up
  • Support shelter guests in accessing telephone and mail services
  • Facilitate life skill programming within the shelter community
Requirements

To excel in this role, you must possess exceptional interpersonal skills, strong organizational abilities, and the ability to work effectively in a fast-paced environment. You should also be proficient in facilitating on-site meal distribution, laundry services, and life skill programming.

Knowledge and skills required for the position include:

  • Engaging with all shelter guests using a trauma-informed approach
  • Completing daily shift notes and participating in shift report meetings
  • Facilitating on-site distribution of meals and snacks
  • Facilitating ongoing laundry services for both guest personal laundry and commercial laundry pick up
  • Supporting shelter guests in accessing telephone and mail services
  • Facilitating life skill programming within the shelter community
What We Offer

We offer a competitive hourly rate of $17 and the opportunity to make a meaningful difference in the lives of women in need. If you are passionate about empowering women and promoting peace, justice, freedom, and dignity for all, we encourage you to apply for this rewarding role.



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