Customer Service Advocate

3 weeks ago


Cleveland, Ohio, United States State Farm Insurance Full time

Customer Service Representative at State Farm Insurance

As a Customer Service Representative at State Farm Insurance, you will play a vital role in assisting customers with their insurance needs. Your responsibilities will include:

Key Responsibilities:

  • Providing accurate and timely information regarding insurance products and services
  • Processing policy applications, renewals, and cancellations
  • Handling billing and payment inquiries
  • Resolving customer issues and complaints in a professional and efficient manner
  • Collaborating with team members to ensure customer satisfaction
  • Maintaining accurate customer records and updating information as needed
  • Following company policies and procedures to ensure compliance with insurance regulations

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Knowledge of insurance products and services

About State Farm Insurance:

State Farm Insurance is a leading provider of insurance products and services. We are committed to providing our customers with the best possible service and support.



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