Customer Service Advocate
3 weeks ago
Customer Service Representative at State Farm Insurance
As a Customer Service Representative at State Farm Insurance, you will play a vital role in assisting customers with their insurance needs. Your responsibilities will include:
Key Responsibilities:
- Providing accurate and timely information regarding insurance products and services
- Processing policy applications, renewals, and cancellations
- Handling billing and payment inquiries
- Resolving customer issues and complaints in a professional and efficient manner
- Collaborating with team members to ensure customer satisfaction
- Maintaining accurate customer records and updating information as needed
- Following company policies and procedures to ensure compliance with insurance regulations
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Knowledge of insurance products and services
About State Farm Insurance:
State Farm Insurance is a leading provider of insurance products and services. We are committed to providing our customers with the best possible service and support.
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