Patient Assistance Specialist
4 weeks ago
We are seeking a highly skilled and detail-oriented Patient Assistance Specialist to join our team at Johnson Health Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support in a fast-paced office setting.
Key Responsibilities- Communicate Effectively: Communicate with patients in a courteous and professional manner, both in person and over the phone, to ensure their needs are met.
- Patient Scheduling: Check in patients for appointments, verify demographic information, and notify nursing staff and providers of patient arrivals.
- Insurance Verification: Facilitate insurance verification, copy insurance cards, and contact the billing specialist as needed.
- Administrative Tasks: Scan immunization records, check out patients, schedule follow-up appointments, and print patient visit summaries.
- Financial Transactions: Collect co-payments, apply payments to patient accounts, and balance cash drawers.
- Team Collaboration: Participate in daily huddles and team meetings to communicate and collaborate on patient issues and needs.
- Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance patient care and office efficiency.
- High School Diploma: A high school diploma or equivalent is required.
- Medical Office Experience: Some medical office experience is preferred.
- Leadership Experience: A minimum of 9 months of experience at Johnson Health Center and some experience leading a team of 4-10 people is required.
- Technical Skills: Working knowledge of MS Office products and ability to learn electronic medical records is necessary.
- Communication Skills: Excellent oral and written communication skills are required.
Our office is a fast-paced environment with frequent travel to other offices. The ideal candidate will be able to lift up to 25 pounds occasionally and work in a standing position for extended periods.
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Patient Assistance Specialist
4 months ago
Lynchburg, United States Johnson Health Center Full timeSpecific Duties and Responsibilities: 1. Communicates with patients in a courteous and professional manner in face-to-face encounters and via the telephone. Answers telephones, screens and routes incoming calls, takes messages and delivers information electronically. 2. Promotes the Team-based Care Model by participating in daily huddles and monthly care...
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Patient Assistance Specialist
4 weeks ago
Lynchburg, United States Johnson Health Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Assistance Specialist to join our team at Johnson Health Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesCommunicate Effectively: Communicate with patients in a...
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Lead Patient Assistance Specialist
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Lynchburg, United States Johnson Health Center Full timeEssential Duties and Responsibilities: 1. Communicates with patients in a courteous and professional manner in face-to-face encounters and via the telephone. Answers telephones, screens and routes incoming calls, takes messages and delivers information electronically. 2. Promotes the Team-based Care Model by participating in daily huddles and Patient...
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Patient Assistance Specialist
2 weeks ago
Lynchburg, VA , USA, United States Johnson Health Center Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Assistance Specialist to join our team at Johnson Health Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support in a fast-paced office setting.Key ResponsibilitiesCommunicate with patients in a courteous and professional...
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Patient Assistance Specialist
2 weeks ago
Lynchburg, VA , USA, United States Johnson Health Center Full timeJob Title: Lead Patient Assistance SpecialistJohnson Health Center is seeking a highly skilled and experienced Lead Patient Assistance Specialist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support in a fast-paced office setting.Key Responsibilities:Communicate with patients...
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Patient Assistance Specialist Lead
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Lynchburg, VA , USA, United States Johnson Health Center Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Assistance Specialist Lead to join our team at Johnson Health Center. The successful candidate will be responsible for leading a team of Patient Assistance Specialists, providing exceptional patient care, and ensuring the smooth operation of our front office.Key ResponsibilitiesLead a team of...
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Lead Patient Assistance Specialist
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Lynchburg, VA , USA, United States Johnson Health Center Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Assistance Specialist to join our team at Johnson Health Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support in a fast-paced office setting.Key ResponsibilitiesCommunicate with patients in a courteous and professional...
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