IT Support Specialist

2 days ago


Plano, Texas, United States Addison Group Full time
IT Support Opportunity

We are seeking highly skilled IT Support professionals to join our team at Addison Group. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities:

  • Provide Level 1 support for all users within the building, troubleshooting applications, hardware, and software issues.
  • Assist with onboarding and offboarding personnel, ensuring a seamless transition of IT services.
  • Contribute to an enterprise-wide project, conducting inventory audits and validating data within ServiceNow.
  • Collaborate with the team to resolve complex technical issues and improve overall IT service delivery.

Requirements:

  • Background in IT Support within the healthcare space, with experience in ServiceNow and Oracle PeopleSoft.
  • Strong troubleshooting and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to interact with users at all levels.
  • Familiarity with Medigate and other cybersecurity software is a plus.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT Support professional looking for a new challenge, please submit your application.



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