Part-Time Administrative Assistant, Outpatient Healthcare

3 weeks ago

Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full time
Job Summary
Company Overview

St. Luke's University Health Network is a leading healthcare provider with a commitment to excellence, compassion, and community involvement.



Job Description

The Administrative Intern is an integral part of our Physical Therapy Administrative Department. This role involves providing support and backup to the Practice Administrator and other team members. Key responsibilities include answering phone calls, scheduling appointments, maintaining project progress, updating statistical spreadsheets, and serving as a resource to the administrative team.



Essential Functions:

  • Providing support and backup to the Practice Administrator and other Administrative Team members.
  • Answering phones and scheduling patients as needed.
  • Responsible for assisting in completing weekly/monthly statistical analysis and reports.
  • Assisting Billing Supervisor with handling questions from the Front Desk Coordinators and supporting with insurance authorizations.
  • Assist with Accounts Receivable.
  • Assist in marketing tasks as needed.
  • Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.
  • Complies with Network and departmental policies regarding issues of employee, patient, and environmental safety and follows appropriate reporting requirements.
  • Demonstrates/models the Network's Service Excellence Standards of Performance in interactions with all customers (internal and external).
  • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
  • Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices.
  • Complies with Network and departmental policies regarding attendance and dress code.


Physical and Sensory Requirements:

The successful candidate will be required to sit for up to 8 hours per day, with consistent use of hands and fingers for typing, telephone, data entry, etc. Occasional twisting and turning may be required. The ability to lift and carry up to 10 pounds, stoop, bend, and reach above shoulder level to retrieve files is also necessary.



Requirements:

  • High School Graduate. Undergraduate degree preferred, with a major or significant course work in Business/Healthcare Administration. Will consider work experience in lieu of college degree.
  • Must be proficient with Excel, Word, and Access database experience is helpful.
  • Candidate must be proficient in organizing files, data entry, statistical analysis, answering/directing phone calls, and tracking deadlines.


Work Schedule:

A day shift schedule with varying hours based on the needs of the department is expected.



Compensation:

The estimated annual salary for this role is between $40,000 to $55,000, depending on experience and qualifications.



Benefits:

St. Luke's University Health Network offers a comprehensive benefits package, including health, dental, and vision insurance, retirement savings plan, and paid time off.


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