Front Desk Operations Manager

2 weeks ago


Hayward, California, United States USA Sai Hotel Investment Inc Full time
Job Overview

We are seeking an experienced Night Auditor to join our team at USA Sai Hotel Investment Inc.

About the Role:

  • As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk during night shifts.
  • You will register and assign rooms to guests, confirm phone and online reservations, and respond to guest needs and requests in a timely manner.
  • Collecting payment from departing guests and maintaining accurate records of occupied rooms and guests are also key responsibilities of this role.
  • You will communicate pertinent guest information to designated departments to ensure seamless operations.

Requirements:

  • A minimum of 1 year of experience in customer service, front desk service, or related fields is required.
  • You should possess excellent written and verbal communication skills, with the ability to build rapport with guests.
  • Strong organizational skills and attention to detail are essential for success in this role.

Compensation:

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.


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