Guest Service Representative

1 month ago


Lake George, United States Applebrook Homes LLC. Full time
About the Job

We are seeking a highly organized and customer-focused individual to join our team as a Guest Service Representative at Lake George Camping Village. As the face of our park, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless check-in process, and maintaining a high level of knowledge about our park and the surrounding area.

Key Responsibilities:
  • Provide a warm and welcoming check-in experience for guests, ensuring all necessary information is ready in advance.
  • Assist with reservations, respond to inquiries, and provide local recommendations to guests.
  • Monitor campground and storage entrance gates, enforcing safety rules and regulations.
  • Maintain knowledge of park information, including amenities, services, and local attractions.
  • Build strong relationships with guests, responding to their needs and concerns in a timely and professional manner.
Requirements:
  • 1-2 years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks
  • High school diploma or equivalent required
Preferred Qualifications:
  • Lodging, motel/hotel, marina, RV Park, or Campground experience
What We Offer:
  • $15-18 hourly rate
  • 401k benefit eligibility
  • A dynamic and supportive work environment
About Us:

Applebrook Homes, LLC is a growth-oriented company in the consolidation of niche property types, with a focus on outdoor hospitality. We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity Employer.



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