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Dynamic Positioning Software and Hardware Specialist

2 months ago

New Orleans, Louisiana, United States Kongsberg Gruppen Full time
About Kongsberg Gruppen

Kongsberg Gruppen is a global leader in the marine technology industry, providing innovative and reliable solutions for various sectors, including merchant, offshore, subsea, and naval. Our company has a strong presence in 34 countries, with manufacturing, sales, and service facilities worldwide.

Job Summary

We are seeking a highly skilled Field Service Engineer to join our team in St. Rose, LA. As a Field Service Engineer, you will be responsible for providing technical support and services to our customers, including installation, commissioning, and maintenance of our Dynamic Positioning systems.

Key Responsibilities
  • Work on Dynamic Positioning (DP) releases in both delivery and after-sales phases.
  • Provide technical support to customers and colleagues in the office and onboard vessels.
  • Carry out service and commissioning activities onboard installations, including DP tuning, thruster scaling, software basis release updates, and implementing patches and fixes.
  • Perform Factory Acceptance Tests and develop tailor-made software functionalities.
  • Produce technical assistance in the field related to on-call assignments and combined hardware and software-related issues.
  • Present, service, adjust, and repair software used in the Dynamic Positioning system onboard client vessels.
  • Attend sea trials during commissioning to complete the delivery.
  • Attend vessels to conduct service work.
  • Responsible for reporting errors or defects on equipment delivered from Company and suggest improvements using Company's Problems & Improvements database.
  • Provide technical assistance to sales, after-sales, and our customers.
  • Assist service coordination group with service setup and execution.
  • Produce and review Statistical Capability plots analyzing variables including vessel design, topography, and response to environmental conditions.
  • Responsible for updating service desk, Visual Source Safe, and documentation after Customer request.
  • Participate in 24-hour duty phone when needed, including availability for vessel off-hire situations.
  • Report problems and suggest improvements using KM tools as quality control responsible.
  • Travel on short notice inside and outside of the Gulf of Mexico service region.
  • Mentor and train newly appointed engineers.
Requirements
  • Bachelor's degree in Electronic Engineering, Mechanical Engineering, Computer Engineering, Mechatronics, or a closely related field.
  • Four (4) years of marine industry experience in Dynamic Positioning systems, including software and hardware, with a focus on dynamic positioning operations pertaining to offshore drilling, dive support, supply, cable lay vessels, dredger, pipelay vessels, and jack-up barges.
  • Experience with software tools such as Visual Source Safe, Sourcesafe Integrate, GIT, Team Foundation Server, and AutoCad.
  • Willingness to travel on short notice and work offshore.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.
What We Offer
  • Competitive compensation packages.
  • Fully subsidized health and welfare benefits.
  • Fully subsidized dental and vision coverage.
  • Up to 5% employer match program.
  • Flexibility with Paid Time Off.
  • Career growth opportunities.
  • A safe and collaborative culture.