Leasing Consultant

3 weeks ago

Westlake Village, California, United States Trinity Property Consultants Full time
Job Summary:

Trinity Property Consultants is seeking a highly skilled Leasing Consultant to join our team. As a key member of our property management team, you will be responsible for providing exceptional customer service to our residents, prospects, and vendors. Your expertise will be essential in delivering unparalleled service and contributing to our continued success.

Key Responsibilities:
  • Provide superior customer service to residents, prospects, and vendors
  • Assist in complete market surveys
  • Show, lease, and move in prospective community members
  • Update unit availability daily
  • Process rental applications
  • Process maintenance requests
  • Receive collections in accordance with Trinity's standards
  • Clerical and phone support
  • Maintain all community members' files, ensuring completeness and accuracy of all file documentation
  • Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, and all apartments are inspected to ensure they are move-in ready to Trinity's standards
  • Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
  • Conduct community members' move-out unit walks
  • Additional tasks or duties assigned by Supervisor

Requirements:
  • High school education or equivalent is required
  • Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions
  • One year of experience in a service industry is preferred

Benefits:
  • Medical, Vision, & 125 Plan
  • Retirement Plans
  • Group Life, Long-Term, and Short-Term Disability Insurance
  • Paid Holidays & Vacation
  • Sick Leave
  • Referral Bonuses
  • Volunteer Time-Off
  • Additional Perks
  • Employee Assistant Program (EAP)
  • Generous Emergency On-Call
  • Competitive Bonus & Commission Structures
  • Opportunities for Advancement

About Trinity Property Consultants:

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

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