Assistant Property Manager
4 days ago
Banyan Living Ohio, LLC is seeking a highly skilled and experienced Assistant Property Manager to join our team in Westlake, Ohio.
Job Summary:The Assistant Property Manager will be responsible for leading the leasing and resident retention efforts of the assigned community, providing administrative support to the Property Manager, and project and workload management. This role will also involve training leasing personnel and spearheading customer service, occupancy/leasing, and marketing initiatives for the assigned community.
Key Responsibilities:- Lead the leasing and resident retention efforts of the assigned community
- Provide administrative support to the Property Manager
- Project and workload management
- Train leasing personnel
- Spearhead customer service, occupancy/leasing, and marketing initiatives
- Maintain accurate records of community transactions
- Collect, post, and deposit rents, late fees, and check charges promptly
- Generate necessary legal documents and process them according to State and Company guidelines
- Maintain vendor/contractor communications for scheduling, billing, relations, and insurance certificates
- Develop and implement resident retention programs
- High school diploma or general education degree (GED)
- One (1) years' experience in previous relevant customer service or sales field
- Must be a self-starter and proactive
- Commitment to excellence and high standards
- Excellent problem resolution and consultative sales skills
- Ability to diffuse and respond to customer concerns and avoid escalation of problems
- Fair Housing Certification, or willingness to obtain upon hire
- Ability to support and contribute to the community team
- Strong oral and written communication skills
- Must possess a positive attitude and the ability to smile in difficult circumstances
- Ability to work a flexible schedule, including weekends and evenings
Banyan Living Ohio, LLC offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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