Sales Associate/Store Manager
2 months ago
Futonland, a growing NYC furniture company, is seeking a motivated and dynamic Sales Associate/Store Manager to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and managing the showroom.
Key Responsibilities:
- Customer Service: Provide excellent customer service, ensuring a positive shopping experience for all customers.
- Sales and Merchandising: Maintain a thorough knowledge of our products, including features, benefits, and pricing. Effectively communicate product information to customers, and make recommendations to drive sales.
- Store Operations: Manage the showroom, ensuring a clean, organized, and visually appealing environment. Maintain inventory levels, and ensure accurate product displays.
- Team Collaboration: Work collaboratively with the sales team to achieve sales goals, and provide support as needed.
- Time Management: Prioritize tasks, manage time effectively, and meet deadlines to ensure seamless store operations.
- Problem-Solving: Anticipate and resolve customer complaints, and address any issues that may arise in the showroom.
- Relationship Building: Build and maintain strong relationships with customers, colleagues, and vendors.
- Communication: Effectively communicate with customers, colleagues, and vendors, both verbally and in writing.
- Google Suite and Social Media: Utilize Google Suite and social media platforms to promote products, engage with customers, and drive sales.
Requirements:
- Experience: Retail sales experience, preferably in the furniture industry.
- Skills: Excellent customer service skills, strong communication and interpersonal skills, and the ability to work in a fast-paced environment.
- Education: High school diploma or equivalent required.
Compensation:
Salary plus commissions and bonuses. Please note that compensation may vary based on experience and performance.
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