Senior E-Billing Coordinator
3 days ago
DirectedLINK is a leading provider of e-billing services, and we are seeking a highly skilled E-Billing Specialist to join our team.
This is an exciting opportunity to work with a dynamic company that values innovation and customer satisfaction.
About the Role
- As an E-Billing Specialist, you will be responsible for preparing files for distribution to Firm's e-billing clients, including thorough reviews to maintain accuracy and compliance with client billing guidelines.
- You will also act as liaison between clients, partners, and assistants when issues arise requiring intensive follow-up to address client needs and provide resolutions.
- Additionally, you will coordinate efforts of internal staff, vendor staff, and clients' designated personnel when transitioning to an e-billing platform.
- You will work collaboratively with the E-Billing Supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems.
- Other responsibilities include populating, maintaining, and updating data for e-billing clients in the Firm's billing system, 3E, and various client sub-systems to ensure all relevant information is correlated in 3E.
- You will also troubleshoot and resolve complex e-billing issues, including rejections and deductions, in a timely manner and provide submission and problem-solving assistance where needed.
- The ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas is also required.
- You will assess and enhance existing e-billing practices and develop strategies to streamline and improve the Firm's processes.
- Finally, you will conduct ad hoc e-billing projects as requested.
The estimated salary for this position is $70,000 - $90,000 per year, based on experience and qualifications.
We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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